Four Things To Ask Your Vacation Property Management Company

When it comes to your family's summer vacation, you want to make sure you are choosing the perfect location to stay at while away from home. Often people are able to locate a rental home online and then call or apply online to schedule their trip. Vacation property management companies are there to help make your vacation a dream come true and are available to answer any questions you might have prior to your family's arrival. Here are a few key questions to always ask your vacation rental company.

What Is the Cancellation Policy?

In the event of a sickness in your family, a global pandemic, or other unfortunate circumstances, you need to be fully aware of the cancellation policy. In most cases, you must cancel within a certain period of time to ensure that you get all of your money back, but regardless of the policy in place, you need to be informed. If any problems arise, don't just assume that you won't get your money back, but instead always speak to them before you just don't show up. 

What Comes With the Property Rental?

If you are planning on using the kitchen in the property, you need to know what all is included in the house and what you need to bring along with you. If you arrive at the house and there is nothing there for your cooking needs, you will be very frustrated and stuck in a position where you have to go buy everything you need to cook a meal. People who take the time to ask ahead and prepare accordingly will get more out of their entire vacation experience.

Who Do You Contact in the Event of an Emergency?

Since you are staying in someone else's house, you need to have an emergency contact available in case something happens inside the vacation rental. If a plate breaks or a lightbulb burns out, it is usually taken care of by the vacation property management, but always call to double check as soon as the problem happens. Usually these companies are very flexible and understanding and will take care of anything that goes wrong, but it is always important to be honest and up front with them.

Are There Any Hidden Fees?

One of the best ways to ruin a great vacation is to find an unexpected fee on your final bill. Make sure you are aware of all cleaning fees or other fees that you might not know about initially before you sign a contract to use a vacation rental. The better prepared you are to know the final cost, the more enjoyable your vacation is going to be. 

Contact a company like Marina Hawaii Vacations to learn more about vacation property management.